1. Collection of Information
We collect personal information from you through your interaction via our websites or other media. This may occur when you participate in, or sign up to, any of Mi-Soul’s services, such as competitions, or if you use any of our app(s), or join any subscription service.
The information we collect will vary depending on the service you request but could include name, address, phone number, email address, user name, password, age, gender, date of birth, comments and/or competition answers. We may also ask for additional information depending on the nature of the service provided. Unless stated, the data fields we request must be completed. We will not normally collect any sensitive personal information from you. In the event that we do, we will request your express consent to do so.
If you use any of our apps, we may collect the following information: (i) your location – upon your first use you will be prompted for permission if so (which you may decline) the data would be used to offer you relevant services (we cannot offer relevant services if you do not permit us to detect and use your location); and (ii) your device – if you access our services from a device such as a mobile telephone running an application, we will uniquely identify each instance of the application, but we will not be able to personally identify you from this information.
2. Use of Information
We will use your personal information for a number of purposes including but not limited to the following:
· to provide, administer and communicate with you about our services and promotions (e.g. to enable you to log in to your account and/or enter competitions) and/or to analyse and improve the services we offer.
· to send you marketing communications about content, products, events and promotions by us, that you might be interested in. If you are a registered user, then these communications may be personalised for you based on your browsing preferences.
· to send you marketing communications about products, events and promotions by third parties, that you might be interested in. We will only do so if at the time of collecting your personal information you have specifically agreed to opt-in to receive such communications from third parties.
We may also use your personal information in other ways but will ensure that we notify you of this.
3. Sharing Information
We may share personal information with service providers who perform functions and services on our behalf. Such third parties will be provided with personal information necessary to perform the services on our behalf but are not authorised to use such information for any other purposes.
Only where you have agreed to receive marketing communications from third parties, will we pass on your personal information for this purpose.
We may disclose your personal information when you enter a competition or when you provide material we wish to publish. We will only do so with your prior consent.
We may carry out research or analysis, which contains your personal information, via our sites. Any “pooled” responses to questions may also be shared with our partner organisations.
We may also disclose personal information about you to comply with applicable laws and when requested to do so by law enforcement agencies or government bodies.
5. Transferring Data
Our servers are situated in the UK and when you submit your details and in whichever country you are situated you agree to the data being transferred to the UK and processed under the terms of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 which stem from European Directives 95/46/EC and 2002/58/EC respectively. If you are not in agreement please do not add your personal details on the website.
6. Your Rights
You have certain rights to the personal information we process about you. You have the right to request that we cease sending marketing communications, whether by e-mail or otherwise, to you. You can do this by checking certain boxes when we collect your personal information or by clicking the unsubscribe link in the marketing e-mails you receive from us. You can also do this by contacting us at [email protected] and putting “PRIVACY” in the subject box.
If you registered for the ezine or any other subscription service then where appropriate the email messages you receive from us will alert you to options for unsubscription and/ or change of details – please follow these messages.
You may request access to the personal information we hold about you. If you would like to submit a request please contact us at [email protected] with “Personal Information Request” in the subject box.
7. Leaving our website and moving on to third party websites
9. Contact Us
TERMS AND CONDITIONS
Please read these terms and conditions carefully before accessing any page on this site or the Radio Player. Competition terms and conditions can be found here.
1.1. This site is owned and operated by Tristar Communications Limited (Mi-Soul) registered in England and Wales (no. 7681651) and having its registered office at 4 Claridge Court, Lower Kings Road, Berkhamsted, Herts HP4 2AF. Your use of this site together with the radio player which is accessible via our site (Radio Player) is subject to the terms and conditions set out below (together with any documents and policies referred to herein) (Terms). Please read these Terms carefully before accessing any page on this site or the Radio Player. Your use of this site and the Radio Player is conditional upon your acceptance of these Terms. If you do not agree to be bound by these Terms, please do not use our site or Radio Player.
1.2. Access to the site and the Radio Player is permitted on a temporary basis and Mi-Soul reserves the right to withdraw or change all or any part of either. Mi-Soul shall not be liable if for any reason the site or the Radio Player are unavailable at any time or for any period. You may only use the site and the Radio Player for lawful purposes and for you own private or domestic purpose.
1.3. Our Radio Player is strictly available for your non-commercial use only. For licensing reasons, it should only be accessed and used from your personal computer or from your mobile device.
2. Intellectual Property
2.1. The intellectual property rights (including copyright and database rights) in the material, information and computer files on this site are owned by or are licensed to Mi-Soul. Nothing in these Terms transfers to you any rights of ownership of such intellectual property rights or constitutes a license to use such intellectual property rights other than to the extent expressly set out in these Terms.
2.2. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the content on this website in any way except for your own personal, non-commercial use without the prior written consent of Mi-Soul.
2.3. You may not remove any product identification, copyright notices or other notices from the materials or any copies of the materials which you may have made for your own personal use.
3. Third Party Content
3.1. Our site and Radio Player may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on our site and/or Radio Player complies with applicable law and regulation. Mi-Soul does not assume responsibility for any error or inaccuracy in any advertising or sponsorship material.
3.2. The names, products and devices, logos, icons, graphics or designs of others referred to on the pages of this site or the Radio Player are the property of their owners and are exhibited only in such a manner as is intended to be of benefit to their owner. Mi-Soul intends no infringement of these property rights.
3.3. The site and Radio Player may contain links to other websites provided by third parties (Third Party Sites), either directly or through frames. Mi-Soul is not responsible for the availability or content of Third Party Sites and will not be a party to, or in any way responsible for, any transaction concerning goods or services available from such Third Party Sites and shall have no liability in respect of such Third Party Sites. Where possible, Mi-Soul will make clear such links are being made, although Third Party Sites may be co-branded with Mi-Soul and so include Mi-Soul’s trademarks.
3.4. Any references in this site to any third party products, services, companies, organisations, home pages or other web sites do not imply any endorsement, support or recommendation of the same by Mi-Soul.
4. Linking To Our Website
We welcome ‘hot links’ and deep-links to our site and/or Radio Player, by which we mean that you may include a link to any page of our site or Radio Player on other websites, provided that you do not use such link in any way which would imply partnership, affiliation, endorsement or sponsorship of any service or product or which may bring us or the other brands in our group into disrepute. You may not display any content from our site or allow it to be displayed surrounded or framed or otherwise surrounded by material not originating from us without our consent. If you would like to license our material, please email [email protected].
5. Data Protection
6.1. You may be able to purchase tickets for events listed in the Tickets/listings section of the website. Unless otherwise stated, the tickets are being sold by a third party and no contractual relationship will arise between you and Mi-Soul in relation to these events or tickets.
6.2. Mi-Soul cannot and does not confirm the validity or accuracy of information on the Tickets/listings section of our website. Mi-Soul has no control over the level of service, quality, and accuracy of event listings and accepts no liability howsoever arising for any damage or loss that may arise as a result thereof. Mi-Soul is not responsible for any listed event which is subsequently cancelled or re-scheduled and all refunds should be sought from the promoter of the event.
7. Disclaimers and Limitation of Liability
7.1. This site, the Radio Player and the entire contents of both and the services offered by us are provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty, including but not as to completeness, security or accuracy.
7.2. No reliance should be made on any of the statements made within the site (other than as set out in these Terms) or the materials or any third party sites and Mi-Soul excludes to the fullest extent permitted by law all liability resulting from any such reliance.
7.3, Under no circumstances will Mi-Soul be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; (g) waste management or office time; or (h) any indirect, consequential, special or exemplary damages arising from the use of this website regardless of the form of action. Nothing in these Terms excludes or limits Mi-Soul’s liability for death or personal injury or any other liability which cannot be excluded or limited by law.
7.4. Mi-Soul does not warrant that functions contained in the web site content will be uninterrupted or error free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs.
9.1. If any court of competent jurisdiction finds any provision of these terms to be void or unenforceable for any reason, such provision shall be ineffective to the extent of the courts finding without affecting the validity and enforceability of any remaining provisions.
9.2. Any failure by us to enforce any of these Terms does not give rise to any claim or right of action by any person and shall not be deemed to be a waiver of our rights in relation to the same.
You agree to indemnify us and keep us fully and effectively indemnified from and against all claims, damages, expenses, costs and liabilities (including legal fees) relating to or arising from your use of our site, the Radio Player the contents of either or any services offered by us, or arising from any breach or suspected breach of these Terms by you or your violation of any law or third party rights.
11. Exclusion of Third Party Rights
These Terms not intended to benefit or be enforceable by any third party and the Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms.
12. Entire Agreement
13.1 These terms shall be governed by and interpreted in accordance with the laws of England and Wales.
13.2 The site user is responsible for compliance with any applicable laws of the country from which they are accessing the site.